Privacy Policy

Last updated: September 16, 2024

Introduction

Welcome to Le Bon Marché. This Privacy Policy outlines how we safeguard your personal information and ensure a secure and personalized shopping experience. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information: We collect information such as your name, contact details, and purchase history.

Technical Data: We use cookies and similar technologies to collect information about your device, browsing behavior, and interactions with our website.

How We Use Your Information

Order Processing: To fulfill your orders and provide customer support.

Personalization: To improve your shopping experience and offer personalized recommendations.

Marketing Communications: To send you newsletters, promotional offers, and SMS marketing, provided you have opted in.

Marketing Communications

Consent Requirements:

• During checkout, you will be asked to consent to receive marketing communications by ticking a checkbox.
• When subscribing to our newsletter, you will need to explicitly agree to receive marketing emails and SMS messages.

Review Invitations: Following a purchase, you may receive automated emails requesting feedback on the products you bought. This is part of our customer service and not considered marketing.

Managing Your Preferences

Unsubscribing: You can unsubscribe from marketing emails and SMS messages at any time using the unsubscribe link provided in the emails or by replying ‘STOP’ to SMS messages.

Review Invitations: While you will receive review requests post-purchase, these cannot be opted out of as they are part of our service fulfillment process.

Data Erasure Requests

If you wish to request the deletion of your personal data, please contact us at contact@boutiquebonmarche.ca. Include your name and email address associated with your account. We will process your request in accordance with applicable laws and notify you once it has been completed.

How We Share Your Information

We do not sell your personal data. We may share information with trusted partners only to provide our services and with your consent or as required by law.

Security Measures

We are committed to safeguarding your personal information. To ensure your data is protected, we implement industry-standard security measures, including advanced encryption technologies and robust access controls. While we take every precaution to secure your data, it is important to understand that no system can guarantee absolute security. We continuously review and update our security practices to address emerging threats and maintain the highest standards of data protection.

Your Rights

You have the right to access and manage your personal information, including updating your details and opting out of marketing communications. We are dedicated to protecting your privacy and ensuring that your preferences are respected.

User-generated Content

Comments and reviews you submit may be used by us without restriction for various purposes, including enhancing our services and for promotional activities, provided they adhere to our guidelines.

Data Retention Period

We retain personal data for as long as necessary to fulfill our services and comply with legal obligations.

Cross-Border Data Transfers

Your data may be transferred and processed in countries outside your country of residence. While we strive to protect your data, we are not responsible for ensuring compliance with data protection laws in every jurisdiction. By using our services, you consent to such international data transfers and acknowledge that we are not obligated to comply with specific legal requirements of different countries or regions.

Data Breach Notification

In the event of a data breach, we will take necessary actions to address the situation as required. Please note that while we strive to manage breaches effectively, we may not be able to notify every individual affected unless mandated by applicable laws. Your responsibility includes monitoring your own information and contacting us if you suspect any issues related to your data.

Consent and Changes

By using our services, you consent to our Privacy Policy. We will update our Privacy Policy as necessary and post the revised version on our website. Significant changes will be highlighted. It is your responsibility to review the Privacy Policy periodically to stay informed about any updates.

Links to Other Websites

Our Privacy Policy does not apply to third-party websites linked from our site. We encourage you to review the privacy policies of those sites separately to understand their practices.

Additional Contact Information

If you have any privacy concerns, please contact us at: contact@boutiquebonmarche.ca.

Legal Basis for Processing

We process personal information for various reasons, including fulfilling contractual commitments, meeting legal requirements, and obtaining user consent where applicable.

Cookies and Tracking Technologies

At Le Bon Marché, we utilize cookies and tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. By continuing to use our website, you agree to our use of these technologies. This section outlines the types of technologies we employ, their purposes, and how you can manage your preferences.

Types of Technologies:

Cookies: Small data files stored on your device that help us recognize your preferences and optimize your interaction with our website.

Pixel Tags and Web Beacons: Electronic files used to track your engagement with our site and understand how you navigate through pages.

Log Files: Information about your device, browser type, IP address, and access times are recorded in log files, aiding in the analysis of site performance.

Purposes of Use:

Essential Cookies: Required for the basic functionality of our website, enabling features like secure login and transaction processes.

Analytical Cookies: Used to gather insights into user behavior, helping us enhance our services and tailor content to your interests.

Marketing and Advertising Cookies: Assist in delivering relevant advertisements based on your preferences and browsing behavior.

Managing Preferences

You have the option to control or disable cookies and tracking technologies. Most browsers allow you to adjust settings to reject or accept cookies. However, note that disabling certain features may impact your overall site experience. To manage your cookie preferences, please refer to the settings in your browser.

Cookies Consent

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.

Updates

We may update this section to reflect changes in technologies or practices. Please check back periodically for any updates.

Consent and Changes

By using our services, you consent to this Privacy Policy. We will notify you of significant changes as required by applicable law and update the effective date. It is your responsibility to regularly review our Privacy Policy for any updates or changes.